The customer service agents are making ticket purchase and reservation procedures easier by the minute for those flying with British Airways from Nairobi. For seat selection, baggage limits, check-in options, and immigration tasks, the sales office is a perfect place to gather details. One of the best approaches to resolving queries is connecting with the airline directly. To learn more about their address, services, and mode of communication, read the British Airways Nairobi Office in Kenya guide thoroughly.
British Airways in Nairobi Contact Details
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Passengers who want to get in touch with the officials at Nairobi can check the following contact details. Note that these informations are general to Kenya’s passengers and they can connect with the agents to get the exact address of the British Airways Office in Nairobi.
British Airways Nairobi Office Address | British Airways The Citadel, 4th Floor Muthithi Road – Westlands PO Box 45050-00100, Nairobi, Kenya |
British Airways Nairobi Office Contact Number | 254 20 3277400 |
Working Hours | 7 days a week, 24 hours a day |
Official Website | www.britishairways.com |
Email Address | nalsupport@ba.com |
Online Check In | www.britishairways.com/travel/olcilandingpageauthreq/public/en_in |
Check Flight Status of British Airways | www.britishairways.com/travel/flightstatus/public/en_us/search |
Official Facebook | www.facebook.com/britishairways |
twitter.com/british_airways | |
Instagram Account | www.instagram.com/british_airways |
Official YouTube | www.youtube.com/@BritishAirways |
Current fleet: Modern and Hi-Tech aircraft
British Airways is packed up with the most modern and young fleet of aircraft. The carrier has over two hundred planes and many more in order. These aircraft are known for their excellent speed, spacious seating arrangements, and quieter cabins.
Aircraft Name | In service Aircraft | Orders |
Airbus A319-100 | 29 | — |
Airbus A320-200 | 55 | — |
Airbus A320neo | 20 | 13 |
Airbus A321neo | 13 | 7 |
Airbus A350-1000 | 18 | — |
Airbus A380-800 | 12 | — |
Boeing 777-200ER | 43 | |
Boeing 777-300ER | 16 | — |
Boeing 777-9 | — | 18 |
Boeing 787-8 | 12 | — |
Boeing 787-9 | 18 | — |
Boeing 787-10 | 9 | 9 |
Total | 245 | 47 |
Airport Details of British Airways Nairobi Office
Airport Name | Jomo Kenyatta International Airport |
Airport Code | NBO |
Address | Embakasi, Nairobi, Kenya |
Contact Number | +25420822111 |
British Airways Nairobi Office: Expected Facilities
The sales office seems like a place where you can only buy tickets, but it is so much more than that. The place, quite literally, is a portal that presents you with a hundred possibilities for relieving travel anxiety and stress to plan the journey of your dreams.
Routes & Destinations | Flight Schedules | Ticket Purchase |
Change Flights | Manage Reservation | Cancellations |
Seat Upgrades | Track Flight Status | Check-in Options |
Refund & Compensations | Special Needs | Free Baggage Limit |
Medical Aid | Additional Baggage Allowance | Unaccompanied Minor Tickets |
Airport Wheelchair Assistance | Usage of Miles | Lap Child & Infant Travels |
Learn about Airport Facilities | Immigration Services | Visa Services |
Transit Info | Passport Info | Lounge Access |
Deals & Offers | Paid Meal Options | Delayed Flight Details |
In-flight entertainment Booking | Mobile Application | On Board Wifi Facility |
Pet Travel Rules | Chauffeur Services | Seat Selection |
Delayed Baggage | Sports Equipment | Travel Insurance |
Name Correction | Lost Luggage | Loyalty Programs |
Checking Flight Routes & Destination
The carrier that we are speaking of flies to a number of destinations and is quite large with many partner airlines. Flyers catching flights from Kenya can check where and when does these itineraries occur. British Airways Office in Nairobi is one place where you will find a complete list of all the itineraries for you to choose from.
Purchasing a Ticket: Booking
Now, an important task that the sales office staff is trained for is making reservations for the customers. There are a variety of booking requests handled at the city office, including group reservations, unaccompanied minor bookings, and traveling with pets and infants. The procedure for each can vary depending on the situation, and the employees can be of great help.
Changing & Cancelation Requests
After reservation, the assistance of the British Airways Nairobi Office does not end. You can later ask for many amends in your reservations, such as changing the name of the passengers, the course of the itinerary, or the date and time of departure. The staff will even help with cancelation and refund initiation procedures.
Gathering Baggage and Check-in Details
A holiday and longer trips require loads of luggage. If you do not wish to face the inconvenience of explaining to the airport staff about the purpose and description of it, reach out to the authorities at the city office. Collect all the information about checking in and checked baggage. Get permissions for special items and pack as much is required and affordable.
Asking for Special Needs
Passengers with a disability can ask for a wheelchair by filling out a request form a few days before their flight departure. Pregnant women can inquire about the eligibility to fly during their trimester and the possibility of purchasing Unaccompanied minor travel children flying alone.
Purchasing In-Flight Amenities
Many in-flight amenities await your arrival. You can obtain them by requesting the staff at the British Airways Nairobi Office in Kenya. Learn about how the cabins differ and about the meal choices you have. Catch up on the availability of on-board entertainment and WiFi, and the means and charges of accessing them.
British Airways Nairobi Airport Office Map Location
This content is available to help passengers reach the British Airways Office in Nairobi, Kenya. Alternatively, you can reach the airline as well. Safe Travels!
Frequently Asked Queries
Yes. British Airways operates in Kenya from Nairobi.
Visit the official site: https://www.britishairways.com/.
Economy passengers are only allowed 1 x 23 kg bag as checked baggage and hand and cabin luggage. For further details, you can connect with the British Airways Office in Nairobi.
You can call the airline’s representatives at +254 (0) 203 892 140 between 8:30 am and 5 pm on working days.
The corporate office is located in British Airways Plc. Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom.
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