British Airways Nairobi Office in Kenya

The customer service agents are making ticket purchase and reservation procedures easier by the minute for those flying with British Airways from Nairobi. For seat selection, baggage limits, check-in options, and immigration tasks, the sales office is a perfect place to gather details. One of the best approaches to resolving queries is connecting with the airline directly. To learn more about their address, services, and mode of communication, read the British Airways Nairobi Office in Kenya guide thoroughly.

British Airways in Nairobi Contact Details

Passengers who want to get in touch with the officials at Nairobi can check the following contact details. Note that these informations are general to Kenya’s passengers and they can connect with the agents to get the exact address of the British Airways Office in Nairobi. 

British Airways Nairobi Office Address	British Airways The Citadel, 4th Floor Muthithi Road – Westlands PO Box 45050-00100, Nairobi, Kenya
British Airways Nairobi Office Contact Number	254 20 3277400
Working Hours	7 days a week, 24 hours a day
Official Website	www.britishairways.com
Email Address	nalsupport@ba.com
Online Check In	www.britishairways.com/travel/olcilandingpageauthreq/public/en_in
Check Flight Status of British Airways	www.britishairways.com/travel/flightstatus/public/en_us/search
Official Facebook	www.facebook.com/britishairways
Twitter	twitter.com/british_airways
Instagram Account	www.instagram.com/british_airways
Official YouTube	www.youtube.com/@BritishAirways

Current fleet: Modern and Hi-Tech aircraft

British Airways is packed up with the most modern and young fleet of aircraft. The carrier has over two hundred planes and many more in order. These aircraft are known for their excellent speed, spacious seating arrangements, and quieter cabins.

Aircraft Name	In service Aircraft	Orders
Airbus A319-100	29	—
Airbus A320-200	55	—
Airbus A320neo	20	13
Airbus A321neo	13	7
Airbus A350-1000	18	—
Airbus A380-800	12	—
Boeing 777-200ER	43
Boeing 777-300ER	16	—
Boeing 777-9	—	18
Boeing 787-8	12	—
Boeing 787-9	18	—
Boeing 787-10	9	9
Total	245	47

Airport Details of British Airways Nairobi Office

Airport Name	Jomo Kenyatta International Airport
Airport Code	NBO
Address	Embakasi, Nairobi, Kenya
Contact Number	+25420822111

British Airways Nairobi Office: Expected Facilities

The sales office seems like a place where you can only buy tickets, but it is so much more than that. The place, quite literally, is a portal that presents you with a hundred possibilities for relieving travel anxiety and stress to plan the journey of your dreams. 

Routes & Destinations	Flight Schedules	Ticket Purchase
Change Flights	Manage Reservation	Cancellations
Seat Upgrades	Track Flight Status	Check-in Options
Refund & Compensations	Special Needs	Free Baggage Limit
Medical Aid	Additional Baggage Allowance	Unaccompanied Minor Tickets
Airport Wheelchair Assistance	Usage of Miles	Lap Child & Infant Travels
Learn about Airport Facilities	Immigration Services	Visa Services
Transit Info	Passport Info	Lounge Access
Deals & Offers	Paid Meal Options	Delayed Flight Details
In-flight entertainment Booking	Mobile Application	On Board Wifi Facility
Pet Travel Rules	Chauffeur Services	Seat Selection
Delayed Baggage	Sports Equipment	Travel Insurance
Name Correction	Lost Luggage	Loyalty Programs

Checking Flight Routes & Destination

The carrier that we are speaking of flies to a number of destinations and is quite large with many partner airlines. Flyers catching flights from Kenya can check where and when does these itineraries occur. British Airways Office in Nairobi is one place where you will find a complete list of all the itineraries for you to choose from. 

Purchasing a Ticket: Booking

Now, an important task that the sales office staff is trained for is making reservations for the customers. There are a variety of booking requests handled at the city office, including group reservations, unaccompanied minor bookings, and traveling with pets and infants. The procedure for each can vary depending on the situation, and the employees can be of great help. 

Changing & Cancelation Requests

After reservation, the assistance of the British Airways Nairobi Office does not end. You can later ask for many amends in your reservations, such as changing the name of the passengers, the course of the itinerary, or the date and time of departure. The staff will even help with cancelation and refund initiation procedures. 

Gathering Baggage and Check-in Details

A holiday and longer trips require loads of luggage. If you do not wish to face the inconvenience of explaining to the airport staff about the purpose and description of it, reach out to the authorities at the city office. Collect all the information about checking in and checked baggage. Get permissions for special items and pack as much is required and affordable. 

Asking for Special Needs

Passengers with a disability can ask for a wheelchair by filling out a request form a few days before their flight departure. Pregnant women can inquire about the eligibility to fly during their trimester and the possibility of purchasing Unaccompanied minor travel children flying alone. 

Purchasing In-Flight Amenities 

Many in-flight amenities await your arrival. You can obtain them by requesting the staff at the British Airways Nairobi Office in Kenya. Learn about how the cabins differ and about the meal choices you have. Catch up on the availability of on-board entertainment and WiFi, and the means and charges of accessing them.

British Airways Nairobi Airport Office Map Location

This content is available to help passengers reach the British Airways Office in Nairobi, Kenya. Alternatively, you can reach the airline as well. Safe Travels!

Frequently Asked Queries