All Nippon Airways Jakarta Office in Indonesia

Jakarta

Contacting All Nippon Airways Jakarta Office can be beneficial if you’re planning a trip to and from Indonesia or need assistance with airline services in the region. This office can provide local support for flight bookings, schedule changes, and special requests. They may provide insight into routes connecting Jakarta with ANA’s extensive network. The office can assist in loyalty programs, club memberships, travel packages, and group bookings. Also, provides up-to-date information on travel regulations. 

For business travel, the ticketing desk can help in tailoring services or corporate account management. In case of travel disruption and emergencies while in Indonesia, having direct contact with the local office can be crucial for a quick resolution. In addition, customer representatives may have information on promotions and deals specific to the Indonesian market that aren’t widely advertised elsewhere.

ANA Jakarta Sales Office Directory

Passengers can contact ANA through various channels like chat, email, or phone. Those who are tech-savvy can head to the official website. However, those who prefer one-to-one interaction with sales executives before purchasing a ticket must visit the All Nippon Airways Jakarta Office in Indonesia. The staff can help you with A to Z services related to itinerary booking, management, and airline policies. Find the crucial details below:

All Nippon Airways Jakarta Office AddressF9 Sentral Senayan II, JL. Asia Afrika Gelora Bung Karno, No. 8, Gelora, Tanah Abang, 10270 Jakarta Pusat, Indonesia, RT.1/RW.3, Gelora, Tanah Abang, Central Jakarta City, Jakarta 10270, Indonesia
All Nippon Airways Jakarta Office Contact Number  +62 21 57974382
Working HoursMonday to Sunday and 24 Hours in a Day
Official Websitewww.ana.co.jp/
Email AddressNA
Online Check Inwww.ana.co.jp/en/jp/guide/boarding-procedures/checkin/international/online-checkin/
Check Flight Status of All Nippon Airwayswww.ana.co.jp/fs/int/en/
Official Facebookwww.facebook.com/allnipponairways/
TwitterNA
Instagram Accountwww.instagram.com/allnipponairways/

Overview Of ANA’s Passengers Fleet

All Nippon Airways operates a variety of planes with high-tech installed technology to serve its extensive route network. Its fleet includes a mixture of wide-body and narrow-body jets from both Boeing and Airbus families. For long flights, the airline relies on Boeing 77s, 787 Dreamliner, and Airbus 380s. For regional routes and domestic flights, ANA utilizes a combination of Boeing 737s and Airbus A320 family. 

Recently, the airline spent money on expanding its inflight entertainment system, bringing more options to passengers. In addition to this, ANA launched new aircraft in the fleet that features the latest technologies with 4K monitors in premium cabins. Altogether, its fleet offers a comforting and peaceful onboard experience. 

PlanesActiveOrdersPassengers
FJWYTotal
Airbus A320neo118138146
Airbus A321-20048186194
Airbus A321neo22
Airbus A380-800385673383520
Boeing 737-800398158166
159167
Boeing 737 MAX 820To Be Announced
Boeing 767-300ER1535167202
10260270
Boeing 777-200221384405
Boeing 777-200ER828364392
Boeing 777-300521493514
Boeing 777-300ER1386824112212
64116
Boeing 777-920To Be Announced
Boeing 787-8343214138184
42198240
12323335
Boeing 787-94354821146215
4014192246
18377395
28347375
Boeing 787-107103821235294
28401429
ANA Cargo Fleet
Boeing 767-300BCF5
Boeing 767-300F4
Boeing 777F2
Boeing 777-8F2
Total21757

Passenger Services At All Nippon Airways Office

All Nippon Airways Office in Jakarta strives to handle and manage passenger queries with ease, ensuring quick resolutions. From ticket reservation and inflight services to schedule changes and seat selection, the sales office has answers to all your queries. Check out the table below for more insights!

Flight bookings for one-way, round-trips, multi-city, and group bookings.Schedule changes like date change, middle name update, and create change (T&C apply)Flight cancellations due to change of plans. Introduction to attached fees and penalties. Guide to fare rules, features, perks, and fees based on different cabins like Economy & Business.
Inflight amenities for different cabin classes.Adding inflight extras in advance to your flight reservations.Understanding airline policies for passengers. Airline policy for checked and carry-on baggage
Extending baggage allowance Purchasing travel insurance to cover lossRequest refund and compensation on canceled and delayed flightsInquire about pet travel and its regulations, including carriage restrictions. 
Enroll in loyalty programs and enjoy perks like redeemable miles or points.Insight into international cities, such as cultural differences and restrictions. Airport assistance to disabled passengers and travelers with special needs.Request premium services like cabin upgrades, lounge access, and more.

Flight Booking & Reservation Management

ANA City Office in Jakarta has its own ticketing desk for handling flight bookings and related queries. Services that you get online on the official website are also available at the local office with special assistance from travel experts. You can book tickets, change itinerary details, add special services, and much more with your ticket at the office. 

Inflight Services

The airline offers entertainment options and various amenities on board. You can pre-book some of these services with the help of a local office. The sales representatives will give you a walkthrough of the services, depending on the purchased route and cabin. These amenities include bedding, skin care products, special meals, drinks, etc. 

Airport Support

The airline provides special treatments where an airport staff offers to escort travelers from check-in to the departure gate and from the arrival gate to the flight connection counter or pick-up area. To include such services in your reservation, make sure to contact the airline through the official website or city office. 

Assistance To Passengers With Special Needs

All Nippon Airways provide assistance to all passengers to ensure no hindrance is in the way of differently abled flyers. Other special travelers, such as expectant mothers, elderly passengers, passengers with young children, unaccompanied minors, and passengers traveling with pets, also get on-ground assistance. Passengers have to contact the All Nippon Airways Jakarta Office to forward the request.

Airport Details of All Nippon Airways Jakarta Office

Airport NameSoekarno-Hatta International Airport
Airport CodeCGK
AddressPajang, Tangerang City, Banten, Indonesia
Contact NumberNA

Services Provided by All Nippon Airways Jakarta Office

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
In-Flight MealsIn-Flight Entertainment

All Nippon Airways Jakarta Airport Office Map Location

All Nippon Airways Office in Jakarta, Indonesia acts as a hub for the airline’s business. This information mentioned here can be used to either reach the airline or office. Safe Travels!

Common Queries!

Where is the All Nippon Airways office located in Jakarta?

ANA Jakarta Office is in Summitmas 1, 15th Floor Jalan, Jend. Sudirman Kav, serving flight services and offering updated information. 

Where is all Nippon Airways head office located?

All Nippon Airways is a Japanese carrier with its head office in Shiodome-City Center, 1-5-2, Higashi-Shimbashi, Minato-ku, Tokyo. 

What is the All Nippon Airways Jakarta office in Indonesia telephone number?

Travelers can speak with the ANA sales representatives at the Jakarta city office by dialing 62-21-2521911.

Does ANA have a live chat?

Yes. ANA has a chatbot that is available 24/7 to answer your queries related to flight and airline services. 

Can I visit the city office for flight modifications?

Yes. Passengers can visit the local office for reservation management; however, we recommend calling ahead before stopping by the location. 

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