Vietnam Airlines Sydney Office in Australia

When it comes to providing outstanding customer service, Vietnam Airlines is placed at the top of the list. Vietnam Airlines Sydney Office assists its passengers from the moment of booking until the end of their journey. With a strong focus on customer satisfaction, the friendly and courteous staff will guide you through every step of the process. Don’t hesitate to speak with one of the representatives at the office to resolve your travel-related queries. They will work diligently to ensure you are fully informed and satisfied with your travel experience.

Contact Details of Vietnam Airlines Office in Sydney

If you are looking to get in touch with Vietnam Airlines Sydney Office members, you can find their contact information in the table below. 

Vietnam Airlines Sydney Office Address	Level 25/31 Market St, Sydney NSW 2000, Australia
Vietnam Airlines Sydney Office Contact Number	+61 2 9285 4700
Working Hours	@24 hours
Official Website	www.vietnamairlines.com/
Email Address	onlinesupport@vietnamairlines.com
Online Check In	www.vietnamairlines.com/us/en/travel-information/check-in
Check Flight Schedule of Vietnam Airlines	www.vietnamairlines.com/us/en/help-desk/common-topics/Flight-schedule
Official Youtube	www.youtube.com/user/vietnamairlinescorp
Official Facebook	www.facebook.com/VietnamAirlinesGlobal
Instagram Account	www.instagram.com/vietnamairlines/

Aircraft And Planes Operated By Vietnam Airlines

Vietnam Airlines offers a range of spacious and luxurious flights, with several types of Airbus and Boeing aircraft in its fleet. Each aircraft has a different passenger capacity, and below is a list of the available flight models.

Boeing 787	Airbus A350
Airbus A321	Airbus A330

Airport Details of Vietnam Airlines Sydney Office

Airport Name	Sydney International Airport
Airport Code	SYD
Address	Mascot NSW 2020, Australia
Contact Number	+61296679111

Assistance Offered at The Vietnam Airlines Sydney Office, Australia

Vietnam Airlines is committed to providing a comfortable, luxurious, and secure flying experience to all its valued passengers. To ensure this, they have established help center offices all over the world, including the Vietnam Airlines Sydney Office. The office executives are available to assist you with a range of queries.

Flight Ticket Booking and Cancellation	Ticket Rescheduling
Web / Online Check-in	Airport Counter Check-in
Kiosk Check-in	Airport and In-Flight Wifi
Unaccompanied Minor	Travel with Pets or Animals
Baggage Allowance	Duty-free Allowance
Flight Information	Airport Lounges
Visa-related Information	Pet Relief Area
Missing Luggage	Immigration Services
In-Flight Meals	In-Flight Entertainment

Get Help With Flight Reservation

Passengers who want to fly with Vietnam Airlines from Sydney can get assistance with inquiries about available flights and applicable charge plans at the Vietnam Airlines Office in Sydney. The customer-oriented staff will provide every essential detail you require and instruct you in the ticket reservation process. 

Make Changes in Your Flight Itineraries

Travelers who need to change their flights after booking can do so by visiting the office or contacting them via calls or chats. The polite staff will change your flight according to your preference based on availability. Furthermore, they will also give you details about the additional charges applied to your reservations.

Cancel Your Flights Effortlessly

Vietnam Airlines understands the need for passengers to cancel their flights. If you need to cancel your flight, Vietnam Airlines has got you covered. You can cancel your ticket with the help of representatives present at Vietnam Airlines Sydney Office Australia. They will cancel your ticket on time, so you don’t have to worry about falling under the “No-Show” policy. 

Earn Refunds in a Short Time

Passengers authorized to get compensation or refunds can rely on the assistance of the Vietnam Airlines Sydney Office staff to ensure that their requests are processed promptly. Whether you need to check your refund status for a canceled flight or seek compensation for lost or damaged baggage, friendly and helpful office members will guide you throughout the process.

Upgrade Your Seatings on Vietnam Airlines

If you want to enhance your traveling experience, Vietnam Airlines offers the option to upgrade your seats to premium economy, first class, or business class. The cooperative executives can provide all the information you need, including the additional cost of the upgraded seat. They will guide you throughout the process, ensuring a comfortable and enjoyable journey.

Track Your Flight Status Online

To stay updated on your journey, passengers can easily track the status of their Vietnam flight. The Vietnam Airlines Office in Sydney staff is available to assist passengers via phone or text, providing information on scheduled departure and arrival times. Additionally, flight schedules can be accessed through screen displays and boards at the airport. 

Assistance with Check-In Procedure

Flyers looking to save time and avoid long check-in queues at the airport counter can contact the Vietnam Airlines Office in Sydney, Australia. The office staff can provide information about alternative check-in options or web check-in processes, allowing you to maximize your time.

Know Extra Baggage Allowance Policies

It is important to familiarize yourself with Vietnam Airlines’ baggage policy before your flight to avoid any hassle at the airport. If you plan on traveling with sports equipment or delicate items that require special cargo care, it’s crucial to inform the authorities in advance. The staff at the Sydney office will instruct you regarding guidelines regarding baggage allowance.

Change your Name On The Ticket

Passengers might make spelling mistakes while booking their flight tickets. No worries. You can change the incorrect names on the Vietnam Airlines tickets. To avoid any confusion or complications, contact the  Vietnam Airlines Sydney Office directly and ask for assistance changing your name on the ticket.

Ask for Special or Wheelchair Assistance

If you require special assistance during a flight with Vietnam Airlines departing from Sydney, you can seek guidance from helpful staff at the Vietnam Airlines Sydney Office Australia. They are well-equipped and trained to assist elderly passengers or those who need assistance walking by providing a wheelchair and accompanying them onboard and between connecting flights. 

Inquiries on Travel Documents

The employees of the Vietnam Airlines Office can resolve your concerns about the essential documentation and visa requirements for your upcoming flight. They will provide you with accurate and reliable information, free of charge. So, feel free to ask any questions to ensure a worry-free travel.

Learn About Infant Travel Regulations

Do you have inquiries about traveling with your infant? Ask regarding the infant travel policy at the Vietnam Airlines Office in Sydney. With their guidance, you can find an answer to your queries in just a few minutes. The staff will also help you throughout the process and ensure your satisfaction.

Pet Travel Inquiries

If you are planning to travel with your pet, Vietnam Airlines provides an option for pet travel. The office members can provide information on the types of animals permitted on board and the boarding process. To make a complete reservation, you may need to provide details about your pet to the representatives.

Medical Assistance Facility

Require medical assistance during the travel with Vietnam Airlines? Visit or contact the office staff at the Sydney Office and get a comfortable and secure journey. They will let you know about all the necessary details of policies related to medical aid on flights, ensuring your safety and well-being.

Vietnam Airlines Sydney Airport Office Map Location

Want to inquire about your flight details? Visit the Vietnam Airlines Office in Sydney or Australia, or contact their team via phone and make your travel comfortable and safe with their special guidance.

Commonly Asked Questions