Passengers facing issues with flight bookings, check-ins, extra baggage, seat upgrades, or cancellations can head to the friendly and knowledgeable staff at the Turkish Airlines Jakarta Office in Indonesia. Whether you prefer to visit their office in person or connect with them via call, chat, or email, their team is dedicated and well-prepared to provide you with the best to provide customer-friendly solutions. They ensure customer satisfaction and ensure your travel experience is comfortable and stress-free. With their expertise and personal attention, you can rest assured that you will receive assistance according to your preferences and plan your trip within your budget.
Turkish Airlines Jakarta Office Address & Contact Details
Passengers flying with Turkish Airlines from or to Jakarta can get help from their city sales office. Below, you will find their contact information and address that will make your air travel more comfortable and luxurious.
| Turkish Airlines Jakarta Office Address | Prudential Tower Lt. 19, Jl. Jend. Sudirman Kav. 79, RT.2/RW.2, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210, Indonesia |
| Turkish Airlines Jakarta Office Contact Number | +62 21 57957666 |
| Working Hours | Every day between 14:00 and 22:00 |
| Official Website | www.turkishairlines.com |
| Email Address | basinortak@thy.com |
| Online Check In | www.turkishairlines.com/en-int/flights/manage-booking/ |
| Check Flight Status of Turkish Airlines | www.turkishairlines.com/en-int/flights/flight-status/ |
| Official Facebook | www.facebook.com/TurkishAirlines/ |
| twitter.com/TurkishAirlines | |
| Instagram Account | www.instagram.com/turkishairlines/ |
| Official YouTube | youtube.com/@TurkishAirlines |
Airport Details of Turkish Airlines Jakarta Office
| Airport Name | Soekarno-Hatta International Airport |
| Airport Code | CGK |
| Address | Pajang, Tangerang City, Banten, Indonesia |
| Contact Number | NA |
Services Provided At The Turkish Airlines Office in Jakarta
The Turkish Airlines office in Jakarta offers a range of customer help services to assist you with your travel concerns. These services include flight reservations, check-in procedures, luggage allowance, flight cancellations, refunds, upgrading your seatings, and more. The friendly office staff is always ready to help you with your queries and issues.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| In-Flight Meals | In-Flight Entertainment |
Queries Resolved By The Turkish Airlines Jakarta Office in Indonesia
The customer team present at the Turkish Airlines Office in Jakarta strives to solve the travel-related issues of their passengers. They ensure customer satisfaction with their excellent solutions.
Turkish Flight Bookings Procedures
Facing issues in booking your flights with Turkish Airlines? Get assistance from the helpful employees of the Turkish Airlines Office in Jakarta and make the reservation process easy and simple. They will help you provide budget-friendly solutions so you can save on your money. You can ask them questions regarding airfare types and flights available for your destinations. Additionally, passenger can also inquire about the offers and discounts available on their air tickets.
Explanations of Check-In Methods
Passengers who want to save time and avoid hassle while checking in at the airport can reach out to their office for assistance. The team of representatives can guide you through the online check-in process, which you can complete from the comfort of your home in just a few easy steps. This will help you avoid long queues at the airport and ensure quick boarding. The representatives will be there to assist you at every step of the way to make the process convenient for you. Moreover, they can also complete the procedure online on your behalf with the help of flight details.
Cancel Your Flight And Get Refunds
Canceling the flight ticket and getting a refund can be a frustrating and time-consuming process. But it is not so with Turkish Airlines. The Turkish Airlines Jakarta Office in Indonesia is there to guide you through the cancellation process and ensure that you receive the refund according to the airline’s ticket canceling policy. You have the option of receiving a refund in the form of cash or flight credits. They will be there to assist you until you get your refund credited to your account.
Upgrade Your Seats to Premium Class
Flyers who want to improve their comfort level while traveling on Turkish Flights have to option to upgrade their seats to first, economy, or business class. Passengers can also demand separate cabins and preferred seats at the Turkish Airlines Office in Jakarta. The customer team representatives will provide you with all the necessary information, including any additional fees, and guide you through the process of seat upgrades. So, visit the office employees or contact the team via phone to get assistance in the best possible ways.
Check The Status of Your Turkish Flight
Need help with checking the flight status? The friendly staff of the Turkish Airlines Jakarta Office in Indonesia will instruct you with all the necessary details regarding scheduled departures. For convenience, you have the option to check your flight status on the Turkish Airlines website. At the airport, there are easily accessible boards that display up-to-date flight schedules. With this guidance, you can minimize the risk of missing your flight.
Manage Your Flight Itineraries
A passenger who needs to change their flight can make the request at their nearest Turkish Airlines Customer Office. You can make changes to your already scheduled flights, destinations, dates, and times. Furthermore, for an additional price, you can extend your reservation to include more services and amenities. The helpful customer care attendants at the office are always there to provide you with the best answers to your flight management questions and concerns.
Ask For Wheelchair Assistance
Turkish Airlines strives to provide easy, safe, and comfortable travel for individuals needing mobility assistance. If you require help, just reach out to the Turkish Airlines Jakarta Office in Indonesia. Their friendly and cooperative staff is ready to assist and guide you through the process of bringing your mobility device on board. Furthermore, the courteous staff at Turkish Airlines offer the information and support you need for a pleasant and safe travel.
Turkish In-Flight Entertainment System
Passengers can enjoy the latest movies, TV shows, and music, according to their choice on Turkish flights. The airline’s system offers a variety of genres, including kid-friendly content to keep you engaged during the flights. These options are available at very affordable prices so you can access the entertainment within your budget. For more detailed information, passengers can simply approach the friendly attendants at the Turkish Airlines Office in Jakarta. They are happy to provide you with all the necessary information in just one conversation.
Want To Carry Extra Baggage on a Turkish Flight?
We always pack more for travel. Don’t stress about extra luggage when traveling with Turkish Airlines. To get help with carrying more baggage, passengers can reach out to the friendly customer service team at the Turkish Airlines Jakarta Office in Indonesia. They are always present there to assist with concerns about extra bags, damaged, delayed, or lost baggage. Feel free to inquire about the airline’s baggage policy and allowances for your booked flight. Their helpful guidance will surely address your worries and provide clarity on any baggage-related queries.
Know About Important Travel Documents
While planning a trip, passengers must remember to inquire about the essential travel documents. The Turkish Airlines Office in Jakarta has a helpful team ready to assist with any questions about your travel documents. They will guide you in getting the needed documents like passports and visas. You must carry your boarding pass for easy check-in at the airport. Their guidance will help you avoid any surprises. Moreover, they will simplify your traveling experience by preparing you with the necessary documents.
In-Flight Meals Options
Passengers can make their travel more interesting with the in-flight meal options of Turkish Airlines. Their menu consists of innumerable dishes and aims to fulfill the specific preferences of every customer. Be it a light snack or a hearty meal you can choose from a variety of delicious dishes, including vegetarian, non-vegetarian, and vegan options. You must the employees of the Turkish Airlines Jakarta Office in Indonesia in advance so they can make possible arrangements on board. Therefore, savor the tasty meals, while flying in the sky.
Traveling with Pets? Get Information Here
Traveling with your pet is effortless and stress-free with Turkish Airlines. They have a specific pet-friendly policy to make things easy for you and your furry friend. So, just contact the friendly customer help representatives at the Turkish Airlines Jakarta Office in Indonesia to find out which pets you can take with you on the flight. They will gladly share the information on fees, rules, and required documents for air travel. You can also visit Turkish Airlines’ official website to know the pet travel requirements.
Turkish Airlines Jakarta Airport Office Map Location
This content is centric to the Turkish Airlines Office in Jakarta, Indonesia. This will be useful when trying to reach the airline staff. Safe Travels!
Frequently Asked Questions!
Yes. Passengers can clear their travel-related guidance at the sales office on the phone by dialing +62 21 5795 7666 within the operations hours.
Well, yes. The helpful executives of the Turkish Airlines Office in Jakarta, Indonesia, can gladly instruct you on the extra luggage carrying policy for its passengers. They will also let you know about the applicable charges for purchasing the service.
The Turkish Airlines Jakarta Office address is Prudential Tower 19th Floor
Jl. Jend. Sudirman Kav.79, Jakarta, Indonesia.
Yes. Flyers can get help with flight cancellation by visiting the Turkish Airlines Jakarta Office in Indonesia.
The customer service team helps the passengers with bookings, extra baggage, check-in, cancellations, and modifications. They will provide you with the best solutions to make your travel enjoyable.
Yes, of course. The cooperative staff of the Turkish Airlines Jakarta Office in Indonesia can inform you about the options available in the in-flight entertainment system along with its applicable charges.
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