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Turkish Airlines Cairo Office in Egypt

Turkish Airlines is a leading airline that operates numerous flights to every destination in the world. One of its major destinations is Cairo, where the Turkish Airlines Cairo Office is located to manage the travel of its customers. The office staff is well-mannered and provides a wide range of customer help services for the comfort of its passengers. Whether you need to book a flight, manage your reservations, or get assistance with any aspect of your trip, the Turkish Airlines employees are ready to help. So, gather all the necessary details and plan your air travel at a very reasonable price.

Turkish Airlines Cairo Office Address 

Turkish Airlines Cairo Office

Passengers flying with Turkish Airlines might need assistance or have any questions about their travel plans. They can visit their city office or contact their customer care team using the following contact details.

Turkish Airlines Cairo Office AddressNew Cairo 1, Cairo Governorate 4730103, Egypt
Turkish Airlines Cairo Office Contact Number  +20 2 28124491
Working HoursEvery day between 14:00 and 22:00
Online Check
Check Flight Status of Turkish

Airport Details of Turkish Airlines Cairo Office

Airport NameCairo International Airport
Airport CodeCAI
AddressCairo Governorate, Egypt
Contact Number+20222655000

Services Offered At Turkish Airlines Cairo Office in Egypt

Turkish Airlines wants its passengers to have a comfortable and enjoyable flight experience. If you have any issues related to your flight, you can get help from the Turkish Airlines Office in Cairo for the travel problems mentioned below.

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
In-Flight MealsIn-Flight Entertainment

Queries Answered By The Turkish Airlines Office in Cairo 

At the Turkish Airlines Office in Cairo, the representatives will provide the best possible solutions for your every travel query. The friendly staff can help with everything from flight bookings to cancellations, extra luggage, in-flight meals, and more.

Make Flight Reservations with Turkish Airlines

Passengers who need help for booking their flights with Turkish Airlines can get help from the employees of the Turkish Airlines Cairo Office in Egypt. They will inform you about the available flights for your destination, various types of seats, and their airfares and facilities. Additionally, they will let you know about the various booking methods and instruct you on the reservation process according to your preferences. 

Get Assistance For Check-ins 

Want to make the check-in process easier and quicker? Turkish Airlines offers a convenient check-in process for passengers to save their valuable time and avoid hassle at the airport. To check in online, you can simply visit Turkish Airlines’ website, fill in your booking details, and print your boarding pass. When you arrive at the airport, present your boarding pass at the check-in counter or security checkpoint along with your passport and other travel documents. This will ensure that you complete the process in the comfort of your home and are prepared to board your Turkish flight.

Need Help with Flight Ticket Cancellation?

If you need to cancel a flight with Turkish Airlines, you don’t need to worry, as it is a simple, quick, and straightforward process. The airline has a flexible cancellation policy and will do its best to help you. The customer service team of the Turkish Airlines Cairo Office in Egypt is always ready to help you and provide a satisfactory resolution. Whether you have to cancel your flight due to unforeseen circumstances or a change of plans, they will gladly assist you. Passengers must contact their staff before 24 hours to cancel the flight tickets.

Earn Refunds Easily

Turkish Airlines has a set of policies that justify whether passengers will be provided with a full refund of their flight ticket or charged cancellation fees. Whether you have canceled your ticket on your own or your flight has been canceled by the airline, you may be eligible for compensation or a refund. For appropriate information on your refunds, you are always free to approach the Turkish Airlines Cairo Office in Egypt. They will explain all the refund policies and procedures to you in detail. 

Ask Here For Seats Upgrades

Are you looking to upgrade your seating on a Turkish Airlines flight? No worries, the polite employees of the Turkish Airlines Cairo Office in Egypt can assist you with the seat upgrading process. Whether you prefer to visit the office in person or contact the team via call, email, or chat, the representatives are available to guide you through upgrading to premium class seats or economy class. In addition, they will also help you upgrade seats online to make it more convenient and easy for you. 

Check your Flight Status

Travelers who want to check their flight status can do it by dialing the Turkish Airlines Cairo Office Contact number during working hours.  Their helpful representatives will provide you with the latest information about your flight, including any delays, cancellations, or changes to the schedule. They can also provide you with the booking details, such as your reference number or e-ticket number, that you can enter on the flight status page of the official website and get all the details within seconds. 

Name Change Policy

Mistaken names are the common problems that customers make when filling in the details on the reservation forms. Isn’t it? Rest assured, contact the customer service associates at the Turkish Airlines Office in Cairo and get help correcting the names. They will instruct you about the procedure and ensure you are fully satisfied. To better understand the name change policy, customers can directly visit the office and clear their doubts in a short conversation with the staff.

Inquire About Wheelchair Assistance

Traveling can be stressful, especially for travelers with mobility needs. Turkish Airlines understands this and tries to make the best arrangements for providing wheelchair assistance to its passengers. If you require wheelchair facilities, simply rely on the executives of the Turkish Airlines Office in Cairo and make your travel safer, more comfortable, and stress-free while they take care of your disability requirements. They will guide you through the policy for traveling with your mobility device, whether for navigating the airport or boarding the aircraft. 

Extra Baggage Allowance Queries

Turkish Airlines offers a specific baggage allowance for passengers traveling in economy, business, or first class. Passengers with extra luggage must purchase the baggage allowance ticket to avoid any hassle at the airport. There are specific rules and regulations on items not allowed on board, such as weapons, delicate items,  and certain sporting equipment. It is always best to contact the Turkish Airlines office directly for better clarification on any items you carry on flights. 

Know About Pet Travel Services 

Want to bring their pets along on flights? Turkish Airlines provides passengers with the opportunity to plan travel with their beloved pets.  However, booking your pet’s travel arrangements in advance is important, as the airline requires specific documentation. The airlines allow a number of pets on board, including small cats and dogs. If you have questions about the booking process or pet travel policies, contact the regional office employees via chat, phone, or email and have an enjoyable journey with your feathered companion.

In-Flight Entertainment System of Turkish Airlines

Nobody likes to get bored while on the flights. Right? So, make your journey more interesting by adding movies, TV shows, music, games, and more. Passengers can enjoy their travel with the latest blockbuster movies. The airline offers various genres of music and a variety of games to entertain its passengers. The in-flight entertainment system is available at budget-friendly prices. Get all the information from the attendants of the Turkish Airlines Cairo Office in Egypt and stay entertained.

Gather Information about the Required Travel Documents

Having the essential travel documents handy before you reach the airport is important. The airline’s staff at the Cairo office can guide you through obtaining or renewing your passport and visa. They can also provide information on your destination’s specific travel document requirements, such as vaccination certificates or travel insurance. With this guidance, you can ensure you are well-prepared with all the required documents. You can also find the relevant details of travel documents on the airline’s website.

Turkish Airlines Cairo Airport Office Map Location

All the information mentioned here is centric to the Turkish Airlines Office in Cairo, Egypt. You can use this information to reach the airline office to plan a trip with Turkish Airlines. Safe Travels!

People May Also Ask

What kind of assistance can I get from the Turkish Airlines Cairo Office?

The associates of the Turkish Airlines Office in Cairo are equipped with the latest information about your travel. They can help you with flight bookings, extra luggage, pet travel, check-in, in-flight meals, cancellations, and modifications.

Can passengers with disabilities get wheelchair assistance on Turkish flights?

Well, yes. Travelers needing wheelchair assistance can inform the friendly employees of the city sales office and get special service.

Can I contact the customer team of Turkish Airlines over the phone?

Yes, of course. Passengers can freely dial +20 228 124 491 and resolve their travel-related problems.

May I get information about essential travel documents from the Turkish Airlines Cairo Office in Egypt?

Yes. The customer help team will provide you with complete and relevant information regarding travel documentation.

Can the office staff of Turkish Airlines assist me with flight cancellation?

Yes. Flyers of Turkish Airlines can get in touch with the staff of the Cairo office to get help with flight cancellations.

What is the exact location of the Turkish Airlines Office in Cairo?

The Turkish Airlines Cairo Office is located at Plot No 15, First Sector,
The Southern 90 Street, Fifth Settlement, New Cairo (Next to Downtown Mall), Cairo 11835,

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