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Philippine Airlines Jakarta Office in Indonesia

Philippine Airlines offers top-level services through its dedicated sales office for passengers traveling in and out of Jakarta. It is at the center of the capital city, making booking flight tickets easy or making necessary changes to upgrade the flying experience. Passengers can stop by the Philippine Airlines Jakarta Office and get assistance in planning their trip under the guidance of experts. 

Check out to learn more about the services offered at the sales office. Also, get access to valid contact information for seamless connection with the concerned authorities. Keep on reading to know more!

Call, Text, Or Visit The Ticket Office For Help!

The Philippine Airlines Jakarta Office in Indonesia reflects the carrier’s commitment to providing exceptional customer services. It has a team of skilled, experienced, and friendly staff who are well-trained to cater to passengers’ requirements and fulfill their journey desires. 

Its knowledgeable staff is on hand to help with reservations, ticket changes, boarding passes, and anything else to make your travel smoother. So, if this concerns you, use the shared information below to speak with the experts.

Philippines Airlines Jakarta Office AddressMenara Kuningan Lt. 33 Suite 3301 Blok X-7 Kav. 5, Jl. H.R. Rasuna Said, Setiabudi, Karet Kuningan, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia
Philippines Airlines Jakarta Office Contact Number  +971 4 703 6632
Working HoursMon-Fri:
Open 22 hours per day
Sat / Sun & Holidays:
Open 21 hours per day
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Philippine Airlines Fleet In Service

One of the main reasons you should choose Philippine Airlines for your trip is its modern and comfortable fleet. The entire airline fleet has personal entertainment screens at every seat, internet connectivity, and comfortable seating to make your onboard time worthwhile. So, no matter which aircraft you fly, you will surely witness exceptional inflight services. 

In addition, the airline has been in the industry for a long time now and understands the importance of operating flights with excellent and reliable aircraft. Therefore, it continuously invests in new planes to provide the best experience to its passengers.

  • J – Business Class
  • W – Premium Economy Class
  • Y+ – Comfort Class
  • Y – Economy Class
AircraftOperatingOrdersSeating Capacity
Airbus A321-200181218169199
Airbus A321neo81312156168
Airbus A330-300111824267309
Airbus A350-90023024241295
Airbus A350-100094224314380
Boeing 777-300ER10142328370

Airport Details of Philippines Airlines Jakarta Office

Airport NameSoekarno–Hatta International Airport
Airport CodeCGK
AddressPajang, Tangerang City, Banten, Indonesia
Contact NumberNA

Flight-Related Services & Amenities At The Service Desk

Your itinerary planning doesn’t end with ticket purchasing. There are so many questions and tasks that need handling, and one must be equipped with all the knowledge and facts to make the right move. That’s when the Philippine Airlines Office in Jakarta comes into the picture. The travel agents can take care of all your travel needs in one place. 

A little chat with experts at the office can change your overall travel experience and may prevent unnecessary events on the day of departure. 

Understand Ticket RefundabilityGet Advice on Compensation Policy Book VIP Services for Special Passengers
Get Additional DiscountsUnderstand Passengers’ RightPurchase Travel Bundle for Group Trips
Entry to Luxury LoungeTravel Advisory (International & Regional) Prepare Travel Documentation
Compare Fare Prices, Features, and Benefits.Understand Applicable Fees and Follow Airline Policies and Other Conditions
Baggage Allowance for Checked & Carry-onsItems Allowed and Not AllowedGuidelines for Service Animal & Pet Travels
Internet ConnectivityTrack Missing ItemsFlight Status and Updates
Checked Baggage Additional AllowanceRules for Musical & Sports EquipmentCheck-in Options and Timings per flight
Cancel and Change Flight DetailsInquire about Inflight ServicesRequest for Mobility Assistance
Flight Purchase Payment OptionsExperts’ Suggestions and Advisory Sign-up for Loyalty Programs 
Understand Reward PointsEarn and Redeem Travel CreditsBook Flight Tickets to a Wide Range of Network

Flight Changes and Reissues:

If you want to change flight details like date, time, or route, the ticket office can make the adjustments for you. The staff will make the necessary changes to your ticket per the airline policy and boundaries and reissue the new ticket with alterations. They will also ensure you understand the applicable charges and fees for the service. 

Purchasing Additional Baggage:

Packed extra bags or oversized/ overweight items? Go to the ticket office to pay the fees and obtain additional allowance ahead of time. Otherwise, the authority airport desk will charge a hefty fee for loading oversized items. Therefore, consult the experts at the Philippine Airlines Office in Jakarta if you require more than the permitted allowance. 

Unaccompanied Minor Regulations

Make necessary arrangements for children traveling alone by coordinating the unaccompanied minor process through the staff. The airline has a specific age group for permitting young flyers to travel without accompanying adults. For this, the sales agent can prove useful in exchanging valid details. They can help eliminate booking complexities and ensure a safe and sound journey. 

Buy Tour Packages

Many airline offices can help bundle the flight ticket and enable passengers to book the complete package. This includes flight reservations, hotels, and other travel activities. Booking all these separately online can be hectic and time-consuming. The representatives are experts in making reservations with such demands. 

Philippines Airlines Jakarta Airport Office Map Location

Answers To Common Queries:

How do I contact Philippine Airlines’ main office?

Ring a bell to (+632) 8401-8547 to speak with the airline representative stationed at the Philippine Airlines’ main office.

Where is Philippine Airlines’ main office address?

The main office of Philippine Airlines is in Pasay City at the PNB Financial Center Diosdado Macapagal Ave, CCP Complex.

What is Philippine Airlines’ customer service?

Passengers with flight issues and booking concerns can contact Philippine Airlines customer services. They connect via call or by visiting the ticket office.

What is the 24/7 email address of PAL customer service?

You can email for e-ticket flight queries. If you’re flying in and out of Jakarta, send your concerns to

What are the hours of Philippine Airlines customer service?

The Philippine Airlines ticket office in Jakarta operates from 08:00 A.M. to 05:00 P.M. The main office operates from 09:00 A.M. to 5:00 P.M.

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