Philippine Airlines offers top-level services through its dedicated sales office for passengers traveling in and out of Jakarta. It is at the center of the capital city, making booking flight tickets easy or making necessary changes to upgrade the flying experience. Passengers can stop by the Philippine Airlines Jakarta Office and get assistance in planning their trip under the guidance of experts.
Check out to learn more about the services offered at the sales office. Also, get access to valid contact information for seamless connection with the concerned authorities. Keep on reading to know more!
Call, Text, Or Visit The Ticket Office For Help!
The Philippine Airlines Jakarta Office in Indonesia reflects the carrier’s commitment to providing exceptional customer services. It has a team of skilled, experienced, and friendly staff who are well-trained to cater to passengers’ requirements and fulfill their journey desires.
Its knowledgeable staff is on hand to help with reservations, ticket changes, boarding passes, and anything else to make your travel smoother. So, if this concerns you, use the shared information below to speak with the experts.
| Philippines Airlines Jakarta Office Address | Menara Kuningan Lt. 33 Suite 3301 Blok X-7 Kav. 5, Jl. H.R. Rasuna Said, Setiabudi, Karet Kuningan, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia |
| Philippines Airlines Jakarta Office Contact Number | +971 4 703 6632 |
| Working Hours | Mon-Fri: Open 22 hours per day Sat / Sun & Holidays: Open 21 hours per day |
| Official Website | www.philippineairlines.com |
| Email Address | wecare@philippineairlines.com |
| Online Check In | www.philippineairlines.com/en/check-in-online |
| Check Flight Status of Philippines Airlines | www.philippineairlines.com/en/flight-status |
| Official Facebook | www.facebook.com/PhilippineAirlines |
| twitter.com/flyPAL | |
| Instagram Account | www.instagram.com/flypal/ |
| Youtube | www.youtube.com/user/flypaltv |
Philippine Airlines Fleet In Service
One of the main reasons you should choose Philippine Airlines for your trip is its modern and comfortable fleet. The entire airline fleet has personal entertainment screens at every seat, internet connectivity, and comfortable seating to make your onboard time worthwhile. So, no matter which aircraft you fly, you will surely witness exceptional inflight services.
In addition, the airline has been in the industry for a long time now and understands the importance of operating flights with excellent and reliable aircraft. Therefore, it continuously invests in new planes to provide the best experience to its passengers.
- J – Business Class
- W – Premium Economy Class
- Y+ – Comfort Class
- Y – Economy Class
| Aircraft | Operating | Orders | Seating Capacity | ||||
| J | W | Y+ | Y | Total | |||
| Airbus A321-200 | 18 | — | 12 | — | 18 | 169 | 199 |
| Airbus A321neo | 8 | 13 | 12 | — | — | 156 | 168 |
| 183 | 195 | ||||||
| Airbus A330-300 | 11 | — | 18 | 24 | — | 267 | 309 |
| — | 33 | 312 | 363 | ||||
| Airbus A350-900 | 2 | — | 30 | 24 | — | 241 | 295 |
| Airbus A350-1000 | — | 9 | 42 | 24 | — | 314 | 380 |
| Boeing 777-300ER | 10 | 1 | 42 | — | — | 328 | 370 |
| 26 | 367 | 393 | |||||
| Total | 49 | 23 | |||||
Airport Details of Philippines Airlines Jakarta Office
| Airport Name | Soekarno–Hatta International Airport |
| Airport Code | CGK |
| Address | Pajang, Tangerang City, Banten, Indonesia |
| Contact Number | NA |
Flight-Related Services & Amenities At The Service Desk
Your itinerary planning doesn’t end with ticket purchasing. There are so many questions and tasks that need handling, and one must be equipped with all the knowledge and facts to make the right move. That’s when the Philippine Airlines Office in Jakarta comes into the picture. The travel agents can take care of all your travel needs in one place.
A little chat with experts at the office can change your overall travel experience and may prevent unnecessary events on the day of departure.
| Understand Ticket Refundability | Get Advice on Compensation Policy | Book VIP Services for Special Passengers |
| Get Additional Discounts | Understand Passengers’ Right | Purchase Travel Bundle for Group Trips |
| Entry to Luxury Lounge | Travel Advisory (International & Regional) | Prepare Travel Documentation |
| Compare Fare Prices, Features, and Benefits. | Understand Applicable Fees and | Follow Airline Policies and Other Conditions |
| Baggage Allowance for Checked & Carry-ons | Items Allowed and Not Allowed | Guidelines for Service Animal & Pet Travels |
| Internet Connectivity | Track Missing Items | Flight Status and Updates |
| Checked Baggage Additional Allowance | Rules for Musical & Sports Equipment | Check-in Options and Timings per flight |
| Cancel and Change Flight Details | Inquire about Inflight Services | Request for Mobility Assistance |
| Flight Purchase Payment Options | Experts’ Suggestions and Advisory | Sign-up for Loyalty Programs |
| Understand Reward Points | Earn and Redeem Travel Credits | Book Flight Tickets to a Wide Range of Network |
Flight Changes and Reissues:
If you want to change flight details like date, time, or route, the ticket office can make the adjustments for you. The staff will make the necessary changes to your ticket per the airline policy and boundaries and reissue the new ticket with alterations. They will also ensure you understand the applicable charges and fees for the service.
Purchasing Additional Baggage:
Packed extra bags or oversized/ overweight items? Go to the ticket office to pay the fees and obtain additional allowance ahead of time. Otherwise, the authority airport desk will charge a hefty fee for loading oversized items. Therefore, consult the experts at the Philippine Airlines Office in Jakarta if you require more than the permitted allowance.
Unaccompanied Minor Regulations
Make necessary arrangements for children traveling alone by coordinating the unaccompanied minor process through the staff. The airline has a specific age group for permitting young flyers to travel without accompanying adults. For this, the sales agent can prove useful in exchanging valid details. They can help eliminate booking complexities and ensure a safe and sound journey.
Buy Tour Packages
Many airline offices can help bundle the flight ticket and enable passengers to book the complete package. This includes flight reservations, hotels, and other travel activities. Booking all these separately online can be hectic and time-consuming. The representatives are experts in making reservations with such demands.
Philippines Airlines Jakarta Airport Office Map Location
Answers To Common Queries:
Ring a bell to (+632) 8401-8547 to speak with the airline representative stationed at the Philippine Airlines’ main office.
The main office of Philippine Airlines is in Pasay City at the PNB Financial Center Diosdado Macapagal Ave, CCP Complex.
Passengers with flight issues and booking concerns can contact Philippine Airlines customer services. They connect via call or by visiting the ticket office.
You can email wecare@philippineairlines.com for e-ticket flight queries. If you’re flying in and out of Jakarta, send your concerns to info-id@philippineairlines-id.com.
The Philippine Airlines ticket office in Jakarta operates from 08:00 A.M. to 05:00 P.M. The main office operates from 09:00 A.M. to 5:00 P.M.
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