Passengers are heartfully welcomed at the Malaysia Airlines Jakarta Office of Malaysia Airlines in Indonesia with their travel queries. The knowledgeable and cooperative customer help team is well-equipped with resources and necessary information to assist you with all your air travel needs. Whether you are looking for information on flight schedules, planning an itinerary, or need to make modifications to your booking, they have got you covered.
Jakarta Office Address of Malaysia Air
Have some queries related to your next travel with Malaysia Airlines? No worries; the Malaysia Airlines office in Jakarta is at your service. You can reach out to their team through the contact details provided below, and they will be happy to assist you. If you prefer face-to-face interaction, you are free to visit their office and speak to their knowledgeable staff.
| Malaysia Airlines Jakarta Office Address | Setiabudi Atrium, Jl. H. R. Rasuna Said No.Kav. 62, RT.18/RW.2, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kuningan, Daerah Khusus Ibukota Jakarta 12920, Indonesia |
| Malaysia Airlines Jakarta Office Contact Number | +62 21 5229690 |
| Working Hours | 24 hours -Everyday |
| Official Website | www.malaysiaairlines.com |
| Email Address | customer.china@malaysiaairlines.com |
| Online Check In | www.malaysiaairlines.com/in/en/travel-info/check-in.html |
| Check Flight Status of Malaysia Airlines | digital.malaysiaairlines.com/fs/Search.html |
| Official Facebook | www.facebook.com/malaysiaairlines |
| twitter.com/MAS | |
| Instagram Account | www.instagram.com/malaysiaairlines |
| Official YouTube | www.youtube.com/MalaysiaAirlines |
Aircraft in the Fleet of Malaysia Airlines
Malaysia Airlines always ensures that your journey is safe but also comfortable and enjoyable. They have a fleet of well-maintained and spacious planes that can help passengers easily arrive at their destination. Below is the table that contains the list of aircraft and planes available in the Malaysia Airlines fleet.
| Aircraft / Planes | Number of Passengers |
| Boeing 737-800 | (160- 174) |
| Airbus A330-200 | 287 |
| Boeing 737 MAX 8 | 174 |
| Airbus A350-900 | (286- 300) |
| Airbus A330-200F | MASKargo Fleet |
Airport Details of Malaysia Airlines Jakarta Office
| Airport Name | Soekarno-Hatta International Airport |
| Airport Code | CGK |
| Address | Pajang, Tangerang City, Banten, Indonesia |
| Contact Number | NA |
Interrogation Handled by the Staff of Malaysia Air
If you have any questions or concerns related to your travel plans, don’t hesitate to contact the Malaysia Airlines office in Indonesia. Their friendly and knowledgeable team is always ready to help you with your queries and provide the necessary assistance.
| Flight Ticket Reservations | Flight Management | Online/Offline Check-in |
| Miles | Flights Cancellation | Medical Facilities |
| Pet Travel | Unaccompanied Minor | Wheelchair Facilities |
| In-Flight Meals Preference | Infant or Child Travel | Get Refunds |
| Passports or Visa | Luggage Allowance | Check Flight Status |
| Sports Equipment | Seat Upgrades | Compensations |
| Airport Transfer | Airport Lounges | Flight Entertainment Options |
| Missing Luggage | Wifi Facilities | Duty-Free Allowance |
| Damaged Baggage | Airfare Types | Special Assistance |
Services or Amenities Offered
By availing of the services offered, passengers can enjoy a comfortable and luxurious travel experience. Whether you need assistance with your flight booking, want to upgrade your seat, or have any other travel-related queries, the team is equipped with the necessities to help you out in the best possible way.
Book a Flight Online Quickly
Passengers can book their seats on Malaysia Airlines as soon as they plan their trip. You just need to visit the office or access their official website and select your preferred travel dates and destination. You have the option to choose your desired seat to travel comfortably to your destination. Once you have completed the booking process, you will receive a confirmation email with all the necessary details. So, avoid the hassle of booking tickets at the airport and book your seats online with Malaysia Airlines.
Manage your Flight Itineraries Effortlessly
Managing your flight itinerary has never been easier. But with Malaysia Airlines, you can easily make changes to your flight reservations and stay updated on your travel plans through their online platform. So, simply login to your account on the Malaysia Airlines website or mobile app and manage your flight itinerary effortlessly. You can make changes to your flight dates, upgrade your seat, or even add more amenities to your bookings. You can also get help from the staff present at the office. So, manage your flight itinerary with ease!
Know the Web Check-in Procedure
Want to make the check-in process less time-consuming? Worry not; Malaysia Airlines offers a hassle-free web check-in facility to make your air travel experience more convenient. Just approach the staff and learn the steps of online check-in. The web check-in facility will help you save time as well as effort. The executives at the help center will help you print your boarding pass without having to stand in long queues at the airport. For passengers opting for offline check-in, it is important to remember that the check-in window opens 48 hours before the flight’s scheduled departure and closes 90 minutes before the flight’s departure.
Learn About Flight Cancellation and Airfare Refund Rules
Due to changes in your travel plans, you may need to cancel your Malaysia Airlines flight. Malaysia Airlines has a simple-to-understand policy regarding flight cancellation and airfare refunds. Passengers can cancel their flights online or by visiting the Malaysia Airlines Office and receive a refund on the basis of the ticket type and time of cancellation. The office employees will explain the procedure and update you on your refund status. With their help, you can rest assured that you will get your money back within a few working days.
Upgrade your Seats to Business Class
Passengers can raise the comfort level of their air travel by choosing the seat upgrade option of Malaysia Airlines. Passengers can enjoy a luxurious and comfortable journey with a range of amenities and services offered in Business Class. You can avail of priority check-in and boarding, access to the airline’s airport lounges, and a spacious and comfortable seat with extra legroom by upgrading to business class. You can upgrade your seats online by accessing their official website or by getting in touch with the professionals.
Extra Baggage Carrying Policy of Malaysia Airlines
Malaysia Airlines has a customer-friendly additional baggage carrying policy that allows you to carry more luggage on board for an additional fee. Passengers can purchase extra baggage allowances during the reservation process, at the airport check-in counter, or by visiting the Malaysia Airlines Jakarta Office. The office staff will present you with complete information on the baggage allowance policy along with the prices to avoid any last-minute hassle when boarding the plane.
Inquire about Pet Travel Guidelines
If you are planning to travel with your furry friend, it is necessary to understand the guidelines and regulations set forth by Malaysia Airlines. The airline has specific guidelines for pet travel, which you can inquire about by contacting Malaysia Airlines. You can also find the necessary information about pet travel policy on the Malaysia Airlines official website. The staff will inform you about the specific requirements for pet cages and carriers.
Get In-Flight Meals as per your Prefrences
Malaysia Airlines offers a wide range of delicious in-flight meal options that meet the prefrences of every passenger. Whether you are a vegetarian, have dietary restrictions, or just want special dishes, the airline’s meal selection has covered you. They offer you the option to pre-order your meal while booking tickets online or choose from the available options. Passengers can enjoy a satisfying meal during your flight at very reasonable prices.
Get Wheelchair Assistance at Affordable Prices
Malaysia Airlines provides wheelchair assistance to passengers with mobility issues who need additional support during their travel. The airline ensures that all passengers with disabilities or special needs can travel comfortably and safely to their preferred destinations. You can request wheelchair assistance at the time of booking or by contacting the staff. They provide wheelchair assistance at an affordable cost and assist you in boarding and navigating the airport.
Access Wifi and Entertainment Options on Board
Malaysia Airlines has an exceptional in-flight entertainment system that includes unlimited access to high-speed Wi-Fi, movies, TV shows, music, and games. With the airline’s latest collection, you can stay connected with your loved ones, catch up on your favorite TV series, and enjoy the newest blockbuster movies during your travel. You can get help to add entertainment options to your reservation from the executives.
Malaysia Airlines Jakarta Airport Office Map Location
The content mentioned here is related to the Malaysia Airlines Office in Jakarta, Indonesia. Use this to reach the airline or the office staff to get your travel queries answered. Safe Travels!
Frequently Asked Questions
Passengers can learn the procedure of canceling flights by getting in touch with executives.
The office is at WA Cs (0856)0422_9399, Jl. Tomang Raya No.47i, RT.2/RW.1, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440, Indonesia.
Customers can get assistance with rescheduling plans, flight bookings, extra baggage purchases, ticket cancellations, pet travel, and other travel problems.
Yes. Malaysia Airlines allows passengers to book tickets from the comfort of their homes. To learn more details about the online booking process, you can reach out to the staff.
Malaysia Airlines offers a wide range of entertainment options to its valuable customers at affordable prices. You can contact the team in Indonesia to know the applicable fees.
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