Visit the nearest Cebu Pacific Iloilo Office for flight queries, services, policies, and airline onboard amenities. If you are flying out of the city, you can head directly to the sales office to purchase the ticket and find solutions to your problems.
Passengers can buy, change, cancel, and review flight details at the Cebu Pacific Iloilo Office In Philippines. Its staff can assist with complex tickets, premium cabins, fare rules, lounge access, excess baggage, etc. So you know where to go if you ever need help with anything related to flight and travel.
Get In Touch With Experts!
The office is at the Iloilo Airport, making it easily accessible to everyone. Passengers can purchase affordable tickets, get the latest updates, make necessary changes to the confirmed booking, and more. In addition, they get professional advice from experienced agents at the sales office. Go ahead and use the following shared details to get helpful insight.
| Cebu Pacific Iloilo Office Address | MHW8+QWF, Marymart Shopping Arcade, Valeria St., Iloilo City, Iloilo, Iloilo City, Philippines |
| Cebu Pacific Iloilo Office Contact Number | +63 33 338 0585 |
| Working Hours | Everyday- 24 Hrs |
| Official Website | www.cebupacificair.com |
| Email Address | recruitment@cebupacificair.com |
| Online Check In | book.cebupacificair.com/checkin |
| Check Flight Status of Cebu Pacific | www.cebupacificair.com/en-PH/flight-status |
| Official Youtube | www.youtube.com/user/Cebupacificair |
| Official Facebook | www.facebook.com/cebupacificairphilippines |
| twitter.com/i/flow/login?redirect_after_login=%2FCebuPacificAir | |
| Instagram Account | www.instagram.com/cebupacificair |
Cebu Pacific Airlines Fleet Details
The airline operates its wide range of domestic and international networks on its remarkable fleet. Cebu Pacific uses all-Airbus airplanes, known as the narrowbody fleet. It includes mostly A320neos and A321neos, which are famous for their range, low fuel consumption, and comfortable cabins. On top of that, the airline’s fleet management and installed technology make the flight journey botherless for passengers.
| Aircraft | In Operation | Capacity |
| Airbus A320-200 | 20 | 180 |
| Airbus A320neo | 17 | 188 |
| Airbus A321-200 | 7 | 230 |
| Airbus A321neo | 14 | 236 |
| Airbus A321XLR | — | TBA |
| Airbus A330-900 | 8 | 459 |
| Total | 66 |
Airport Details of Cebu Pacific Iloilo Office
| Airport Name | Iloilo International Airport |
| Airport Code | ILO |
| Address | Iloilo Airport Access Road,Cabatuan 5031,Iloilo, Philippines |
| Contact Number | +63333208058 |
Services Provided & Queries Handled At The Office
The Cebu Pacific Office in Iloilo is capable of handling every traveler’s concern. Passengers walk out of the office completely satisfied and assured about the seamless journey ahead. The office staff members will greet you and provide information related to your upcoming flight. The list of queries managed at the office is endless; however, we have put together some for your better understanding.
| Flexible Booking | Exclusive Discounts For Selected Passengers | Passenger Account Sign p and Management | Vacation Packages and Group Bookings |
| Flight Check-in Options | Alter or Change Flight Details | Pre-purchase Inflight Services | Handle Special Request for Mobility Assistance |
| Check Flight Status | Luggage Allowance | Purchase Additional Allowance | Guide to Payment Methods |
| Travel Counselor | International Travel Advisor | Loyalty Programs for Frequent Flyers | Earn and Redeem Travel Credits |
| Guide Documentation Process | Understand Fees and Penalty Charges | Inquire About Airline Policies | Allowed, Restricted, and Forbidden Items |
| Check Pet Travel Conditions | Fares Rules and Guidelines | WiFi Connection | Contact For Lost Properties |
| Check Refund and Compensation Policy | Medical and Emergency Assistance | VIP Services for Special Guests | Get Entry to the Luxury Lounge Area |
Checked And Cabin Baggage
Every passenger is allowed to carry cabin bags on board and check-in luggage up to a certain limit. Agents at the sales office can help you understand your baggage limits based on the fare you purchased and the destination. There are restrictions on bag weight, size, and quantity. If you exceed any of these, the airline will charge penalty charges. Therefore, you must consult the airline representative to avoid potential charges.
Rules For Young Flyers
The airline provides special services for passengers who are underage and traveling alone without the company of an adult. Children between 7 and 12 are considered young flyers or unaccompanied minors. However, the age bracket extends for international flights, i.e., 12 to 15 years old. Parents or guardians have to fill out a form while booking the tickets or at least 24 hours before the scheduled departure. Call the sales office for more information.
Checking in Special Items
Are you carrying sports equipment, musical instruments, an oversized bag, or a bulky item for the trip? Do you want to know whether it fits the permitted allowance? Don’t sweat it! The city office of the airline is filled with knowledgeable staff who can help figure out the situation. They can share various ways through which you can either avoid penalty charges or extend the overall allowance. We encourage you to consult the ticketing desk for assistance, or you will have to pay hefty charges on the day of departure.
Disability Assistance
If passengers who require special assistance are contacted at least two to three hours before the flight departure, the airlines will coordinate properly. Specific guidelines define the smooth boarding and deboarding procedure, which one should understand beforehand. You will find little information on the official website; thus, contact the ticketing office for more details.
Quickly Manage Your Flights
Aside from mundane booking tasks, the travel agents are trained to manage flight modification requests. They can guide you through the process of rescheduling, canceling, or changing a flight ticket. It’s essential for you to understand the attached guidelines before making alterations to your reservation. Thus, it is better to get expert advice from the sales office and ensure you make the right move.
Get Updated Information
Visiting the office can help you gather specific information that is usually absent on the website. Passengers can connect with the sales agent anytime during working hours for their flight queries. The staff has all the resources to sort out your concerns and provide quick solutions. Whether you want a seat upgrade, special assistance, refund, or compensation, the staff can help you with anything.
Include Flight Add-ons
To further elevate your inflight experience, the sales agent provides a walk-through of the airline’s offerings. Passengers can pre-order meals and beverages from the list or purchase them on board. The staff can pre-brief you about the onboard experience so you can prepare accordingly and forward requests for special meals, if any.
Cebu Pacific Iloilo Airport Office Map Location
The content available here is related to the Cebu Pacific Airlines Office in Iloilo, Philippines. Use this information to reach the airline or the airline office. Safe Travels!
Commonly Asked Questions:
Yes. Cebu Pacific does have a customer care service to help passengers with their flight-associated concerns and ensure a journey free of troubles.
Yes. Passengers can seek assistance from the staff members at the sales office. Depending on availability, they can help you rebook a new or alternative flight.
Travelers must request to rebook the flight at least two hours before departure. Remember, rebooking flights is only for flights scheduled; the airline does not allow re-routing.
You can check it on the official website or visit the ticketing desk for in-depth status of your upcoming flight.
Passengers can call +63 33 333 0022 to speak with the Cebu Pacific staff members for flight-related services.
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