Air Asia Tawau Office in Malaysia

Needs help with the existing booking? Worry not! You still have time to make things right by visiting the Air Asia Tawau Office. The office has staffed experts who are capable of solving travel-related problems in an instant. No matter what you intend to seek, the sales agent will happily guide you through the process. With the right assistance, you can easily make flight changes and cancellations, upgrade cabins, and inquire information about airline policies and regulations.

Get Expert Advice At The Sales Office

The Air Asia Tawau Office in Malaysia is at the city airport, making it easily accessible to passengers in need. Get answers answers to your questions by connecting through mentioned contact details. If somehow you are unable to communicate with the city office, you can try the Air Asia Tawau Office Contact Number of the head office.

Air Asia Tawau Office Address	FL4, First Floor, Lapangan Terbang Tawau, Jalan Apas-Balung, 91000 Tawau, Sabah, 91000, Malaysia
Air Asia Tawau Office Contact Number	+60 89-950 031
Working Hours	24 Hours
Official Website	www.airasia.com
Email Address	communications@airasia.com
Online Check In	www.airasia.com/check-in/en/gb
Check Flight Status of Air Asia	www.airasia.com/flightstatus/en/gb
Official Facebook	www.facebook.com/flyairasia
Twitter	twitter.com/airasia
Instagram Account	www.instagram.com/airasiasuperapp/
Official YouTube	www.youtube.com/user/airasia

Operating Fleet Of Air Asia

The airline is known for operating flights through one of the largest fleets in the country, containing mostly Airbus 320s. Currently, Air Asia has more than 100 airplanes that serve both long, medium, and short-haul flights. These planes are fuel-efficient, which helps in reducing the overall flying cost and results in low fares.  In addition, Air Asia is focused on providing an improved travel experience to its customers by investing in new technologies.

Aircraft	In Operation
Airbus A320-200	69
Airbus A320neo	29
Airbus A321LR	—
Airbus A321neo	2
Cargo Jets
Airbus A321-200/P2F	3

Airport Details of Air Asia Tawau Office

Airport Name	Tawau Airport
Airport Code	TWU
Address	91000 Tawau, Sabah, Malaysia
Contact Number	+6089950777

Air Asia Tawau Airport Office Map Location

Services You Can Share With The Airlines’ Office

Passengers visiting the Air Asia Office in Tawau can experience a range of services at the ticketing and sales desk. The customer representatives can help clear confusion related to your confirmed reservations. Not only that, they allow you to gather relevant and authentic details on attached policies and restrictions. 

Flight reservations	One-way, two-way, and multi-city tickets	Flight modifications
Cancellations	Policies and conditions	Premium cabins
Fare conditions	VIP guest services	Inflight services and meals
Entertainment facilities	Wireless internet connection	Mobility assistance pre- and post-flight
Medical emergency facilities	Name rectifications	Flight date change
Travel advice	Luggage allowance and restrictions	Guidelines for carrying heavy items
Meet and greet	On ground services	Hotel shuttles
TSA Pre-Check and priority boarding	Frequent flyer programs and membership	Special arrangements for pregnant women
Travel policy for pets and unaccompanied minors	Prohibited articles in checked and carry-on bags	Restrictions on liquid-based goods
Applicable fees and penalties	Refund and compensations	Other services

Flight bookings, Changes, & Cancellations

Passengers have two options to purchase flight tickets: from the sales office and through the sales office. The latter is more convenient for booking complex flights, such as one with multiple city stops. In addition, stopping at the sales offices for flight modifications, like changes and cancellations, can be more beneficial than doing it on your own. 

Customer Query Handling

The help center was basically formed to guide passengers with their flight booking process. If you face any problem with your itinerary planning, you can always forward it to the sales agent for quick resolution. In fact, the airline has an on-call assistance program through which you can share travel matters without physically visiting the office. 

Assist Passengers With Disabilities

The airline ensures a comfortable journey for passengers with mobility concerns. The customer team will prepare proper arrangements for your departure and arrival at the desired destination. You only have to contact the sales office at least two days before the travel date and request fro wheelchair or other assistive device. 

Accommodate Kids Traveling Alone

The airline has a specific program for underage children traveling alone without the company of a parent or any adult. Air Asia does not permit kids under the age of 12 years to travel without accompanying adults. Children between 12 and 16 are considered young flyers. Parents or guardians are responsible for booking flights in place of unaccompanied minors. In addition, they can contact the sales office for further proceedings.  

Discuss Airline Policies, Rules, & Other Conditions

The sales office of Air Asia is the best place to collect relevant details on airline flight policies and other restrictions. The staff will provide authentic information to your query and make sure you travel safely on the day of departure without any hassle. Whether it is about fare conditions, restricted items, or guidelines attached to specific bookings, the staff will clear everything in one sitting.

Flying on a Budget? Don’t Miss These AirAsia Perks

Many people know AirAsia for its affordable prices and excellent service. If you’re planning a budget-friendly trip, this airline will offer you a range of perks to make your journey more comfortable and enjoyable. Passengers must ensure to have a look at the section below:

• Affordable Prices– Its fares are the most competitive in the market, making it one of the best choices for budget travelers. 

• In-Flight Entertainment- You can enjoy a wide selection of movies, TV shows, and music on your personal device through AirAsia BIG Movies.

• Free Wi-Fi– Passengers can always stay connected during their flight with the complimentary Wi-Fi service.

• Food and Drinks—The airline offers a variety of affordable snacks and beverages for purchase on board. If you prefer a hot meal, you can pre-order your choice of meal online at a discounted cost.

• AirAsia BIG Loyalty Program- You can also collect AirAsia BIG points with every flight and use them to get free flights, upgrades, and other rewards.

• Other Perks—With AirAsia’s Priority Boarding option, you can enjoy faster boarding and more legroom. You can also choose from different baggage allowance options to fit your requirements.

Queries Handled By Malaysia Office Of Air Asia

Before your departure day, make sure to get all the confusion or doubts cleared by the office staff. If you have questions about your booking, baggage, or other related matters, this section will tell you about the common queries usually handled by the office team to help you easily address your concerns. Have a look at them below:

• Flight Bookings– Customers can inquire about flight availability, pricing, and more.
• Flight Cancellations—If you need to cancel your flight, the Malaysia office can help you understand the cancellation policies.
• Flight Changes—The office can help you with changes to your flight, such as date modifications or seat upgrades.
• Baggage Queries—You can ask questions about baggage allowances, excess baggage fees, and lost or damaged baggage.

Special Requests– If you have special requests, such as wheelchair assistance or dietary preferences, the office can assist.

Conclusion

All the content available here is centered around the AirAsia Office in Tawau, Malaysia. Use this while you plan to travel with the airline. Safe Travels!

Common Traveler Queries: