Needs help with the existing booking? Worry not! You still have time to make things right by visiting the Air Asia Tawau Office. The office has staffed experts who are capable of solving travel-related problems in an instant. No matter what you intend to seek, the sales agent will happily guide you through the process. With the right assistance, you can easily make flight changes and cancellations, upgrade cabins, and inquire information about airline policies and regulations.
Get Expert Advice At The Sales Office
The Air Asia Tawau Office in Malaysia is at the city airport, making it easily accessible to passengers in need. Get answers answers to your questions by connecting through mentioned contact details. If somehow you are unable to communicate with the city office, you can try the Air Asia Tawau Office Contact Number of the head office.
| Air Asia Tawau Office Address | FL4, First Floor, Lapangan Terbang Tawau, Jalan Apas-Balung, 91000 Tawau, Sabah, 91000, Malaysia |
| Air Asia Tawau Office Contact Number | +60 89-950 031 |
| Working Hours | 24 Hours |
| Official Website | www.airasia.com |
| Email Address | communications@airasia.com |
| Online Check In | www.airasia.com/check-in/en/gb |
| Check Flight Status of Air Asia | www.airasia.com/flightstatus/en/gb |
| Official Facebook | www.facebook.com/flyairasia |
| twitter.com/airasia | |
| Instagram Account | www.instagram.com/airasiasuperapp/ |
| Official YouTube | www.youtube.com/user/airasia |
Operating Fleet Of Air Asia
The airline is known for operating flights through one of the largest fleets in the country, containing mostly Airbus 320s. Currently, Air Asia has more than 100 airplanes that serve both long, medium, and short-haul flights. These planes are fuel-efficient, which helps in reducing the overall flying cost and results in low fares. In addition, Air Asia is focused on providing an improved travel experience to its customers by investing in new technologies.
| Aircraft | In Operation |
| Airbus A320-200 | 69 |
| Airbus A320neo | 29 |
| Airbus A321LR | — |
| Airbus A321neo | 2 |
| Cargo Jets | |
| Airbus A321-200/P2F | 3 |
Airport Details of Air Asia Tawau Office
| Airport Name | Tawau Airport |
| Airport Code | TWU |
| Address | 91000 Tawau, Sabah, Malaysia |
| Contact Number | +6089950777 |
Services You Can Share With The Airlines’ Office
Passengers visiting the Air Asia Office in Tawau can experience a range of services at the ticketing and sales desk. The customer representatives can help clear confusion related to your confirmed reservations. Not only that, they allow you to gather relevant and authentic details on attached policies and restrictions.
| Flight reservations | One-way, two-way, and multi-city tickets | Flight modifications |
| Cancellations | Policies and conditions | Premium cabins |
| Fare conditions | VIP guest services | Inflight services and meals |
| Entertainment facilities | Wireless internet connection | Mobility assistance pre- and post-flight |
| Medical emergency facilities | Name rectifications | Flight date change |
| Travel advice | Luggage allowance and restrictions | Guidelines for carrying heavy items |
| Meet and greet | On ground services | Hotel shuttles |
| TSA Pre-Check and priority boarding | Frequent flyer programs and membership | Special arrangements for pregnant women |
| Travel policy for pets and unaccompanied minors | Prohibited articles in checked and carry-on bags | Restrictions on liquid-based goods |
| Applicable fees and penalties | Refund and compensations | Other services |
Flight bookings, Changes, & Cancellations
Passengers have two options to purchase flight tickets: from the sales office and through the sales office. The latter is more convenient for booking complex flights, such as one with multiple city stops. In addition, stopping at the sales offices for flight modifications, like changes and cancellations, can be more beneficial than doing it on your own.
Customer Query Handling
The help center was basically formed to guide passengers with their flight booking process. If you face any problem with your itinerary planning, you can always forward it to the sales agent for quick resolution. In fact, the airline has an on-call assistance program through which you can share travel matters without physically visiting the office.
Assist Passengers With Disabilities
The airline ensures a comfortable journey for passengers with mobility concerns. The customer team will prepare proper arrangements for your departure and arrival at the desired destination. You only have to contact the sales office at least two days before the travel date and request fro wheelchair or other assistive device.
Accommodate Kids Traveling Alone
The airline has a specific program for underage children traveling alone without the company of a parent or any adult. Air Asia does not permit kids under the age of 12 years to travel without accompanying adults. Children between 12 and 16 are considered young flyers. Parents or guardians are responsible for booking flights in place of unaccompanied minors. In addition, they can contact the sales office for further proceedings.
Discuss Airline Policies, Rules, & Other Conditions
The sales office of Air Asia is the best place to collect relevant details on airline flight policies and other restrictions. The staff will provide authentic information to your query and make sure you travel safely on the day of departure without any hassle. Whether it is about fare conditions, restricted items, or guidelines attached to specific bookings, the staff will clear everything in one sitting.
Air Asia Tawau Airport Office Map Location
All the content available here is centered around the AirAsia Office in Tawau, Malaysia. Use this while you plan to travel with the airline. Safe Travels!
Common Traveler Queries:
The sales office of Air Asia in Tawau is at the Tawau Airport, Tawau, Sabah, Malaysia. You can locate it on the first floor.
The head office of AirAsia is at Kuala Lumpur International Airport on Terminal 2.
You can dial +603-86600070 to connect with the Air Asia representatives stationed at the head office.
Yes. The customer representatives will happily guide you through the flight change process. They will make sure you understand the attached conditions and penalties before making any modifications.
All flight-related services are available at the airline help center, from flight booking to requesting special assistance.
Leave a Reply