Booking a flight does not end the itinerary planning process; there are other things as well that make your travel package complete. You have to understand the baggage allowance, check fare conditions, including add-ons, and plan accordingly.
However, browsing online in search of relevant information is not enough, and sometimes you don’t even find it. That’s when the Air Asia Sibu Office in Malaysia comes into the picture. The stationed sales agents help you throughout the process of adding every service to your confirmed reservation. In addition, they will make you aware of all the terms and conditions, including do’s and don’ts.
Scroll through this blog post and learn different ways to connect with the Air Asia Sibu Office and secure great deals under the guidance of experts.
Passengers with specific queries must call the head office for a quick resolution. The table below depicts the important whereabouts of the Air Asia head office.
Air Asia Sibu Office Address | Sarawak, Sibu Airport Lot GFL01, Common, Departure Area Level 1 Landslide, Sibu Airport, 96007 Sibu, Sarawak, Malaysia |
Air Asia Sibu Office Contact Number | +86 080 4666 2222 |
Working Hours | 24 Hours |
Official Website | www.airasia.com |
Email Address | communications@airasia.com |
Online Check In | www.airasia.com/check-in/en/gb |
Check Flight Status of Air Asia | www.airasia.com/flightstatus/en/gb |
Official Facebook | www.facebook.com/flyairasia |
twitter.com/airasia | |
Instagram Account | www.instagram.com/airasiasuperapp/ |
Official YouTube | www.youtube.com/user/airasia |
Air Asia is known to have the largest fleet in the country, with over 100 airplanes operating. It is home to mostly Airbus 320s, the narrow-body aircraft. All these airplanes are relatively young, on average eight years old. They are fuel-efficient, leading to less fuel consumption, which means lower passenger fares.
Aircraft | In service |
Airbus A320-200 | 69 |
Airbus A320neo | 29 |
Airbus A321LR | — |
Airbus A321neo | 2 |
Teleport fleet | |
Airbus A321-200/P2F | 3 |
Airport Name | Sibu Airport |
Airport Code | SBW |
Address | 919, 96000 Sibu, Sarawak, Malaysia |
Contact Number | +6084307770 |
There is more than one reason to contact the Air Asia Office in Sibu for assistance. Passengers can reach out to the sales employee to ensure a seamless pre and post-boarding experience. The ability to get immediate confirmation and assistance for travel queries makes visiting the office worthwhile. Take a look at the table to learn about various services and queries heard at the help center.
Lost Property Assistance | 24/7 Customer Services | Travel Advisory |
Help With Travel Documents | Understanding Pet Policy | Charter Flights |
Cargo Department | Special Services for VIPs | Loyalty Program Membership |
Young Flyer Policy | Seat & Cabin Upgradation | Hold & Carry-on Luggage |
Service Animal & Pet Policy | Mobility Assistance | Managing Flight Queries |
Guide to Fare Conditions | Refund and Travel Credits | Flight Check-in & Boarding |
Mobile and Online Bookings | Premium Inflight Services | Access to Premium Red Lounge |
Benefits of Priority Boarding | Flight Modification & Cancellations | Inflight Beverages & Meals |
Onboard Wi-Fi Server | Seat Selection | Compensation Assistance |
No-show Flight Rules | Excess Baggage Rules | Guidance to Penalty Fees |
Understanding Pre-flight Process | Restricted And Prohibited Items | Exclusive Deals and Offers |
Booking Complicated Flights | Meet and Assist | Ancillary Services |
Visiting the office gives you the opportunity to inquire fact-to-face and get immediate information. You no longer have to leave anything for the next day; the sales agent will make sure to resolve your query then and there. You only have to show up at their location, or if it’s not possible, you can easily make a phone from the comfort of your home and share flight-related concerns.
Going through pages online individually just to compare different fare prices and the attached benefits is exhausting. You need expert advice before deciding on the cabin class. Head to the office and consult the airline representative; they can give you insight into the different fare classes. Firstly, share your travel plan with them and explain how you would like your inflight experience to be. The sales agent will recommend the most suitable ticket for your trip based on the information provided.
The fare class comes with more than one condition; the most important is its baggage allowance. How much you can pack for the trip can significantly affect your overall travel journey. Therefore, choosing a fare with sufficient baggage limits can meet your travel requirements. Personnel at the sales office can help you understand weight, size, and quantity restrictions on checked and carry-on bags. If you choose to buy an extra allowance, they will inform you about the additional fee along with the current rates.
Passengers can enroll in Air Aisa Rewards loyalty programs for special treatment and additional benefits. Passengers who are flying consistently with the airline are entitled to specific discounts and deals on flights. You can join the membership for free on the official website and mobile applications. However, heading to the office would be wiser if you need clarification or want to get detailed information on the terms and conditions. The sales employee will make sure to read all the criteria before enrolling you in the membership.
Of course, we’re in a rush when boarding or deboarding a flight; many things go into consideration when traveling to different cities. Such situations can often lead to leaving things behind. Don’t worry; the last thing you want to do is panic. Make sure to inform the right authority about the conditions so that you can start the search process. Contact the airline over the phone and explain whatever happened. They will log in the data about your missing item, such as color, brand, unique features, complete description, and where you left it. Afterward, you can visit the office for an update on the search.
Do not forget to inquire about optional services because it can make your boarding economy flight exciting and enjoyable. We often fail to add these things when booking online due to a lack of awareness. If you buy tickets from the office, the sales agent ensures you know all the ancillary services before selling the ticket to you. These facilities come with additional charges but add to your travel experience. The airline offers priority boarding, meet and greet services, extra baggage, online check-in, and more to increase customer satisfaction.
Documents! These are the most crucial papers you require for check-in, flight boarding, and entering another city or country. If anything is missing, you may face consequences, or the authorities may even deny boarding. For example, without passports and visas, you cannot board a flight to an international destination. The office executives are very helpful in preparing documentation. They can help you make a list of travel documents and certificates that you would require based on your route and final destination.
All the content available here is centered around the AirAsia Office in Sibu, Malaysia. Use this while you plan to travel with the airline. Safe Travels!
Air Asia’s head office in Malaysia is in the capital city, Kuala Lumpur International Airport Terminal 2.
Connect with Air Asia’s head office via +603-86600070, and you can chat live from 6:00 A.M. to 11:00 P.M. daily.
The office is open to passengers daily from 0 9:00 A.M. – 06:00 P.M.
Air Asia’s headquarters are located in Kuala Lumpur International Airport Terminal 2, Level 3, Departure Hall Main Terminal Building, Sepang, Selangor, Malaysia.
Air Asia Sibu Office in Malaysia offers ticketing, check-in, frequent flyer services, lost and found, in flight and optional amenities, etc.
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