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Air Asia Johor Bahru Office in Malaysia

Every AirAsia Ticketing office around the globe serves the purpose of making the journey of its customers trouble-less and smooth. If you find yourself looking for one such help center in Malaysia, then the Johor Bahru Office is your place to be. At the AirAsia Johor Bahru Office in Malaysia, you will encounter humble, well-trained employees who can assist you with booking queries. 

Apart from reservation, the place is furnished with amenities to offer resolutions regarding child travel queries, baggage policies, check-in information, and payment options. If you face trouble canceling tickets for a few members of the group reservation, these staff members of the Johor Office are the ones you ring up.

How To Reach The AirAsia Office In Johor?

So, if you have concerns about your reservation and need expert advice, you must be wondering about the contact details of the Johor Bahru office. Then here we are for your rescue. The table below displays all the possible ways of getting help from the AirAsia staff in your city.

Air Asia Johor Bahru Office AddressJohor, Muar
No.26 Jalan Bakri,
84000 Muar, Johor, Malaysia
Air Asia Johor Bahru Office Contact Number  080 4666 2222
Working Hours24 Hours
Online Check
Check Flight Status of Air

AirAsia Fleet

There are several fast and spacious aircraft in the AirAsia fleet. It is a low-cost airline with 98 passenger flights and three teleport planes. Here is a table where you can gather everything about the AirAsia fleet, along with the passenger capacity of each flight.

Airbus A320-20018067
Airbus A320neo18629
Airbus A321LR
Airbus A321neo2362
Airbus A321-200/P2F3

Airport Details of Air Asia Johor Bahru Office

Airport NameJohor Bahru Senai International Airport
Airport CodeJHB
AddressJohor Darul Ta’zim, 81250 Johor Bahru, Johor, Malaysia
Contact Number+6075994500

Queries Solved at the City Reservation Center

Now that you know how to connect with the official of AirAsia in your city- Johor Bahru, you must also understand why and how they are helpful. A simple conversation with these representatives can improve your reservation process and make your journey better. Here is how!

Book a FlightCheck Flight StatusCancel Tickets
Change ItineraryInitiate RefundsCompare Airfares
Manage ReservationSelect In-flight MealsWifi Access
Check-in InfoFree Baggage LimitExcess Luggage Allowance
Upgrade to PremiumUsage of MilesDeals & Discounts 
Immigration DetailsVisa and PassportTravel Insurance
Flight Delay QueriesMissing LuggageYoung Passenger Traveling Alone
Service Dogs Wheelchair AssistanceMedical Aid
Pregnancy Travels Airport LoungesTransits
Name CorrectionCargo TrackingMobile App
Lap Child discounts Seat SelectionChauffeur Services

Compare Prices before Flight Bookings 

Visit the AirAsia Johor Bahru Office to check the flight schedule, compare the airfares of the various itineraries, and set up your route based on your budget and plan. The staff can help you with the booking and payment options, and you can get the best discounts and offers. If you are contacting them for group bookings or need guidance regarding personal travels, these trained professionals can aid you. 

Itinerary Change & Upgrade Requests

The place is also equipped to manage your reservation after booking. Passengers get the option to request upgrades and earn them based on availability. You may also use your miles as a frequent flyer reward to get premium services. Besides, if you want to change the flight as a whole, you can do so by reaching out to the ticketing office with your PNR details within the granted time frame. 

Cancel Tickets & Initiate Refund 

Whether the cancellation was from the airline’s end or you did it for personal reasons, you will get it if you are eligible for a refund. First, you must connect with the Johor Bahru office and ask if you qualify. If you are, then you can get their assistance to initiate and track the rebate status from time to time. 

Check-in and Seat Selection

The hectic part of flying is that you can go through a series of airport tasks during the departure date: screening, check-in, baggage registration, seat selection, and many more. The AirAsia staff at the ticket counter can tell you about several online check-in options to avoid the queues at the airport counter. You can complete seat selection and get boarding passes in the comfort of your home. 

Sports Equipments in Checked Baggage 

Plan to transport golf kits, bicycles, cricket sets, etc., on the plane, connecting with the AirAsia Office in Johor Bahru. They can inform you whether the items are allowed, if there is any extra charge you may be liable to pay, and the method of packing this equipment. Even if you have any other special items, such as musical instruments, you should consult with the staff before bringing them. 

Unaccompanied Minor Travels

Those with doubts about the Young Passenger Traveling Alone (YPTA) can talk with the Johor Bahru Office about the policies, required documents, permission slips, etc. You must know that children below the age of 12 are not allowed to travel alone with AirAsia under any circumstance. Therefore, if you have more queries, feel free to get in touch with the officials.

Air Asia Johor Bahru Airport Office Map Location

This information is centred around the AirAsia Office in Johor Bahru, Malaysia. This will come in handy while you are planning to travel with the airline. Safe Travels!

Common Passenger Queries!

I have an AirAsia flight from Johor Bahru International Airport. Who can I ask for flight status?

You can get in touch with the AirAsia Office in Johor Bahru over a phone call or an in-person visit.

What is the AirAsia Johor Bahru Office Address?

The office is at S07 Aeromall, Senai International Airport, 81250 Senai, Johor, Malaysia.

How can I connect with the AirAsia Johor Bahru Office over the phone?

This is the AirAsia Johor Bahru Office Contact Number- +60 7 599 4500 for you to reach out to them via call.

Can the AirAsia Office in Johor Bahru help with wheelchair assistance?

Yes. If you need a wheelchair or any other mobility aid during your flight, inform the officials at the ticketing office, and they will provide you with it.

Where can I register my missing luggage complaint?

You can complain to the AirAsia office in Johor Bahru, Malaysia, regarding missing or delayed baggage.

From whom can I get the correct free baggage limit details?

The AirAsia staff in the city office can explain the baggage policies and calculate the dimensions and weight of your luggage.

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