The Vietnam Airlines Bangkok Office in Thailand is the hub for managing flight and service-related inquiries in the vibrant Thai capital. The airline has multiple offices at the location, including the city and airport, to cater to the diverse travel needs of residents and visitors. From assisting with flight bookings to handling passengers’ inconveniences, this office ensures a trouble-free start to every Vietnam hospitality experience.
As the saying goes, “The journey of a thousand miles begins with a single step,” take a step forward with this blog post. We have shared relevant details on this page to help connect with the Vietnam Airlines Bangkok Office staff.
Vietnam Airlines Bangkok Office Contact Details
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Passengers residing in the capital city of Thailand can use the following details for a quick resolution.
Vietnam Airlines Bangkok Office Address | 999 Moo 1 AOB Building, 2nd Floor Room No.Z2-009 Nongprue Bangplee Samutprakran 10540. Thailand |
Vietnam Airlines Bangkok Office Contact Number | +66 9 2264 9488 |
Working Hours | @24 hours |
Official Website | www.vietnamairlines.com/ |
Email Address | onlinesupport@vietnamairlines.com |
Online Check In | www.vietnamairlines.com/us/en/travel-information/check-in |
Check Flight Schedule of Vietnam Airlines | www.vietnamairlines.com/us/en/help-desk/common-topics/Flight-schedule |
Official Youtube | www.youtube.com/user/vietnamairlinescorp |
Official Facebook | www.facebook.com/VietnamAirlinesGlobal |
Instagram Account | www.instagram.com/vietnamairlines/ |
Get To Know Vietnam Airlines’ Fleet
The airline’s operating fleet plays a crucial role in your flying experience. Vietnam Airlines offers different varieties of airplanes capable of fulfilling the modernized needs of travelers. It has a spacious and comfortable Beoing 787 Dreamliner, Airbus 350s, and A321, which are known for efficiency and reliability. Overall, the airline operates a fleet that combines advanced technology and Vietnamese hospitality perfectly. Passengers can rest assured of a peaceful and smooth flight journey to the desired location.
Types of Airplanes | In Operations |
Airbus A320neo | — |
Airbus A321-200 | 48 |
Airbus A321neo | 20 |
Airbus A350-900 | 14 |
Boeing 737 MAX 8 | — |
Boeing 787-9 | 11 |
Boeing 787-10 | 4 |
Vietnam Airlines Cargo fleet | |
Airbus A321-200/P2F | — |
Total Number | 97 |
Airport Details of Vietnam Airlines Bangkok Office
Airport Name | Suvarnabhumi International Airport |
Airport Code | BKK |
Address | 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
Contact Number | +6621321888 |
Services Provided by Vietnam Airlines Bangkok Office
The Vietnam Airlines Office in Bangkok is a one-stop shop for customers with travel requirements. Whether you are flying for the first time with an airline or a frequent traveler, the dedicated staff at the office will always act as a helping hand. Here’s a glimpse of the services offered and queries handled at the Vietnam Airlines Office located in Bangkok, Thailand.
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
In-Flight Meals | In-Flight Entertainment |
Reservations and Ticketing:
If you have planned a trip with your friends and family or are flying solo, the ticketing desk at the office can help you choose a great plan. You only have to provide itinerary details like travel dates, destination, cabin class, number of passengers, etc. Their knowledgeable staff will choose the best deal for your preferences and budget.
Baggage and Special Assistance:
In case you need help with excess baggage or have special requirements, the ticketing office can make the necessary arrangements. They can assist with purchasing the additional allowance and ensure you don’t cross the maximum limit. If you carry larger equipment, they can forward your concerns to the cargo department. Similarly, the airline can make special arrangements for people with physical disabilities.
Travel Advisories and Flight Updates:
Passengers must contact the information desk to stay updated on the latest travel advisories, upcoming offers, flight schedules, and any potential disruption. If your flight gets affected by severe weather or unmanageable situations, the airline can help you save the day by providing alternative flights. Otherwise, the staff will make every effort to compensate you fairly for your loss.
Loyalty Program Support:
The more you fly with Vietnam Airlines, the more benefits you will attract. Travelers must know that the airline has a frequent flyer program, LotusMiles, contributing to saving while flying. The membership includes benefits like priority check-in, lounge access, extra luggage allowance, and much more. If this interests you, contact the airline to enroll now and enjoy VIP services on your next flight.
Group Bookings:
Are you planning to travel with your friends or visit a city with your colleagues? Leave the complex task of booking multiple tickets to the airline’s office. The dedicated team in the department is skillful enough to handle corporate and group bookings, making sure the journey is comfortable for all. You can visit or share details over the phone.
Ancillary Services:
In addition to all the services mentioned earlier, passengers can call the airline’s office to inquire about inflight options and meals. Vietnam Airlines provides entertainment programs on its narrow-bodies aircraft, including movies, music, and reality shows. You may also give feedback about the inflight experience and even leave a suggestion that might help the carrier.
Vietnam Airlines Bangkok Airport Office Map Location
Rely on the customer service representatives at the Vietnam Airlines Office in Bangkok, Thailand for complete and relevant details about your flight. They will explain to you the policies of the airlines along with their reasonable charges.
Commonly Asked Questions:
To contact Vietnam Airlines, dial the hotline – (+66) 922649488 & + 66 2 1342001-2. The line will connect you with the airline’s representative, who is ready to hear you out.
Vietnam Airlines’ head office is in Long Biên district, Hanoi, Vietnam. Passengers can contact the office for issues related to flights and services.
The Vietnam Airline’s LotusMiles hotline is (+ 66) 26554137 – 40. You can inquire about the various benefits of the membership.
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